FAQ

Login issue

What to do if a regular user forgets password?

If a regular user forgets their password, it can be reset using the root account. Follow these steps:

1. Boot into the login screen, as shown below:

2. Press Ctrl + Alt + F3 (make sure the Fn key is locked/enabled) to switch to the tts3 terminal, as shown below:

3. Log in with the username root and its password. The default password is bianbu, as shown below:

4. Run export LANG=en_US.UTF-8 to temporarily set the terminal language and avoid character-encoding issues:

5. Run the command passwd username to change the user's password, for example, to reset the password for user bianbu, as shown below:

6. Press Ctrl + Alt + F1 to return to the login screen. You can then log in with the new password.

Update issues

Update Method

Issues During Upgrade on Bianbu 2.0.x

Prompt: Please Install all available updates for your release before upgrading.

Cause: Some installed packages are not consistent with the versions in the current software repository.

Solution:

1. Run sudo apt upgrade to align installed packages with the repository versions.

2. Re-run the command do-release-upgrade -f DistUpgradeViewGtk3.

If the prompt Please install all available updates for your release before upgrading still appears, run apt list --upgradable to check for available updates. The possible package list and handling methods are as follows:

Package Name	Handling Method
thunderbird-local-zh-cn	Temporarily uninstall with sudo apt remove thunderbird-local-zh-cn
thunderbird-local-zh-cn-hans	Temporarily uninstall with sudo apt remove thunderbird-local-zh-cn-hans

Feedback

If your issue is not resolved, you can report it through one of the following channels:

1. Submit issues on Gitee
2. Developer Forum